Globe Telecom SIM Registration

Globe SIM Registration: Complete Guide for 2025

The implementation of the SIM Registration Act (Republic Act No. 11934) in the Philippines has made SIM card registration mandatory for all mobile users. Whether you’re using Globe Prepaid, Globe Postpaid, or other Globe services like Globe at Home Prepaid WiFi, all subscribers are now required to register their SIM cards to prevent scams, protect user identities, and improve mobile security.

If you’re a Globe Telecom subscriber, this guide will walk you through everything you need to know about Globe SIM registration — from online procedures to requirements and troubleshooting.

Who Needs to Register a Globe SIM?

  • ✅ New Globe prepaid and postpaid subscribers
  • ✅ Existing Globe users (prepaid, postpaid, TM)
  • ✅ Globe Home Prepaid WiFi users
  • ✅ Tourists or foreigners using Globe SIM cards
  • ✅ Minors (through a parent or legal guardian)

How to Register Your Globe SIM 2025

Globe provides several convenient ways to register your SIM, with the Globe online SIM registration portal and the GlobeOne app being the primary methods.

Method 1: Online via Globe SIM Registration Portal (Recommended)

This is the most common and generally easiest way to register your Globe SIM online.

  1. Access the Official Portal: Go to the official Globe SIM registration website:
    new.globe.com.ph/simreg
  2. Enter Your Globe Mobile Number: Input your 10-digit Globe mobile number (e.g., 9XX XXX XXXX) and click “Register.”
  3. Receive One-Time PIN (OTP): An OTP will be sent to your Globe SIM via SMS. This usually arrives within 5 minutes. If you don’t receive it, check your signal or click “Resend OTP” on the portal. For Globe at Home Prepaid WiFi, you’ll need to connect to your modem and access its dashboard (usually globebroadband.net) to retrieve the OTP from the SMS inbox.
  4. Enter the OTP: Input the 6-digit OTP into the registration portal. Note that the OTP expires quickly (typically 5 minutes).
  5. Fill Out the Registration Form:
  • Type of Registrant: Select “Owner” for individual registrations. Businesses will select the appropriate option.
  • Personal Information: Provide your full name, date of birth, gender, and address as they appear on your ID. Double-check for accuracy to avoid registration errors.
  • 6.Upload Your Valid ID and Take a Selfie:
  • Select ID Type: Choose the type of government ID you will be using from the dropdown list.
  • Upload ID Photo: Click the “attach” button to upload a clear, unexpired photo of your valid government ID. Ensure it’s well-lit and all details are visible. The file size should typically be under 4 megabytes.
  • Take a Selfie: The portal will prompt you to take a live selfie. Follow the on-screen instructions for proper lighting and background. Your face should be fully visible.
  1. Review and Agree to Terms: Carefully review all the information you’ve entered. Tick the checkbox to agree to Globe’s Privacy Notice, Attestation of Completeness and Accuracy, and any marketing/promotional permissions (optional).
  2. Submit Registration: Click the “Submit” button to finalize your registration.
  3. Save Reference Number: A reference number will appear on your screen upon successful submission. Save this reference number as proof of your registration. You will also receive an SMS confirmation.

Method 2: Via GlobeOne App

The GlobeOne app is a convenient digital companion for managing your Globe accounts and can also be used for SIM registration.

  1. Download the GlobeOne App: If you haven’t already, download the GlobeOne app from the Google Play Store (Android), Apple App Store (iOS), or Huawei App Gallery.
  2. Create an Account: If you’re a new user, open the app and tap “Create an account.” Nominate the number you want to use for app login, enter the OTP received, set a 6-digit PIN, and agree to the terms and conditions.
  3. Locate SIM Registration Option: On the app’s home screen, look for the “Register your SIM” or “SIM Registration” option.
  4. Enter SIM Number: Input the Globe SIM number you wish to register.
  5. Follow On-Screen Prompts: The app will guide you through a similar process as the online portal, requiring you to enter personal information, upload your valid ID, and take a selfie.
  6. Submit and Confirm: Complete the process and wait for an in-app or SMS confirmation.

Method 3: In-Person Assistance at Globe Stores

For those who prefer face-to-face assistance or encounter difficulties with online registration, you can visit a Globe store or authorized partner outlet.

  1. Prepare Documents: Bring your Globe SIM card and a valid government-issued ID.
  2. Seek Assistance: Inform a Globe representative that you need to register your SIM.
  3. Guided Process: The representative will guide you through the registration steps, assisting with data entry and document scanning.
  4. Confirmation: You will receive an SMS confirmation once the registration is complete.

SIM Registration for Globe Postpaid and Platinum Users

If you’re a Globe Postpaid or Platinum Plan user, your SIM is likely pre-registered. However, you are still required to confirm or update your details.

To verify your SIM status, text SIMCHECK to 8080 Or log in to your GlobeOne app and check under Account Details > SIM Registration.

Globe SIM Registration for Tourists and Foreign Nationals

Foreigners using a Globe prepaid SIM must register their SIM by submitting:

For Tourists:

  • Passport (bio-page and current visa stamp)
  • Proof of address in the Philippines (e.g., hotel booking, affidavit/letter from residence owner)
  • Return ticket to country of origin or another destination, indicating date of departure from the Philippines.

For Foreign Residents/Other Categories:

  • Passport (bio-page and current visa stamp)
  • Alien Certificate of Registration Identification Card (ACR I-Card) from the Bureau of Immigration or other official ID issued by a visa-issuing agency.
  • Proof of address in the Philippines.
  • Other applicable documents (e.g., Alien Employment Permit for workers, school registration/ID for students, Department of Justice travel/admission document for Persons of Concern).

Tourist SIM validity is limited to 30 days but can be extended by showing updated visa status.

Globe SIM Registration for Minors

Minors are required to have their SIM registered under a parent or legal guardian’s name. The guardian must provide:

  • Their valid ID
  • Birth certificate of the minor
  • Signed consent form (if applicable)

Changing Globe SIM Details

If you need to update your Globe SIM registration details (e.g., change of address, name correction due to marriage), you generally need to contact Globe customer support or visit a Globe store. Provide the necessary documents to support your request for modification.

Tips for Smooth Globe SIM Registration

  • ✅ Use a stable internet connection
  • ✅ Prepare a clear photo of your ID and selfie
  • ✅ Double-check your info before submitting
  • ✅ Register using your own device (especially for seniors or minors with help)
  • ✅ Save the reference number for future use

Common Issues and Troubleshooting Tips for Globe SIM Registration

While Globe has streamlined the SIM registration process, users might encounter some challenges. Here’s how to troubleshoot common issues during Globe SIM registration:

“SIM Card Not Eligible for Registration” Error: This could mean your SIM is already registered, or there’s a technical glitch. Try verifying its status using the methods above.

OTP Not Received:

  • Check your phone’s signal.
  • Ensure your SMS inbox is not full.
  • Click “Resend OTP” on the registration portal.
  • For Home Prepaid WiFi, ensure you’re connected to the modem and checking its SMS inbox via the modem dashboard.

Uploaded ID is Blurry or Unreadable:

  • Solution: Take clear, well-lit photos of your ID. Ensure there are no shadows, glare, or reflections. All text must be legible. Use a high-resolution camera if possible.

Selfie Photo Issues:

  • Solution: Take your selfie in a well-lit area with a plain background. Remove eyeglasses, hats, or other accessories that might obscure your face. Ensure your entire face is visible.

Incorrect or Inconsistent Information:

  • Solution: Double-check all personal details (name, birthday, address) against your valid ID before submitting. Even small discrepancies can lead to rejection.

Expired ID:

  • Solution: Only use valid, unexpired government-issued IDs.

Technical Glitches/Portal Errors:

  • Solution: Try clearing your browser’s cache and cookies, or use a different web browser. Ensure your internet connection is stable. If using the GlobeOne app, ensure it’s updated to the latest version.
  • If the issue persists, contact Globe customer support via their official Facebook Messenger page or visit a Globe store.

“SIM already registered under another name” / Fraudulent Registration:

  • Solution: This is a serious issue. Immediately report this to Globe customer service. Do not buy or sell pre-registered SIMs, as this is illegal under the SIM Registration Act and carries severe penalties (prison time and/or hefty fines).

Globe Telecom SIM registration is a vital step in securing your mobile identity and complying with Philippine law. Whether you’re a new or existing user, registering your SIM ensures uninterrupted access to Globe’s services and protects you from potential fraud. Don’t wait until the last minute — complete your registration today using the official Globe SIM registration link.

For more updates, visit globe.com.ph or follow their official Facebook page.

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